Archive for the Company News Category

PAC - Productivity and Competativeness Framework

I have now qualified as a PAC analyst for the Sector Skills Councils. This is an offering to look at a business and determine areas where they might improve their Quality, Cost and Delivery (QCD). It is based on the 7 DTI measures of:

  1. Not Right First Time (NRFT) - internal and external
  2. Delivery Schedule Achievement - (OTIF)
  3. People Productivity
  4. Stock Turns
  5. Overall Equipment Effectiveness (OEE)
  6. Value Added per Person
  7. Floor Space Utilisation

Phil - Business Improvement Consultant

BIT - a breakdown

 The NVQ qualification in Business Improvement Techniques is now under the new QCF (Qualifications and Credit Framework) and has become QBIT at Levels 2,3 and 4. The skills delivered in Business Improvement Techniques (BIT) are key LEAN tools which candidates learn and practice during their course. The businesses I work with find that these drive the individuals to find the hidden wastes and improve productivity. The subjects that can be covered are:

  • Health and Safety
  • Contributing to or leading effective teams
  • Applying workplace organisation techtiques (5’s)
  • Applying continuous improvement techniques (Kaizen)
  • Developing visual management systems
  • Carry out problem solving activities
  • Analysing and selecting parts for improvement
  • Creating standard operating procedures
  • Low Process analysis
  • Mistake proofing (Poka Yoke)
  • Set up reduction (SMED)
  • Applying Total Productive Maintenance (TPM)
  • Lead time analysis
  • Failure Mode and Effect analysis (FMEA)
  • Statistical Process Control (SPC)
  • Value Stream Mapping

Phil - Business Improvement Consultant

RITA and PAC

I finally got the certificates through for the CPD I completed towards the end of last year and early this year. So my work on Business Improvement Techniques (BIT) continues for NVQ’s as they migrate towards QCF qualifications. Despite the cuts and the changes we are all facing, the principals of BIT are as important as ever they were. The problem is that the improvement programs have to stand on their own merit and not be supported by government grants. Almost all of the projects we complete do, but the company has to be convinced. More on Rita and PAC in future blogs.

Letter from Australia - none business

We’re on a break in Australia taking in Noosa, Brisbane, Sidney, Melbourne and Adelaide.  My thoughts are that there are bound to be some things of interest I can share with you during this trip:

Noosa

Bit of a seaside resort and despite it being winter its been quite sunny. Chris (Mining engineer), Sheila (ex. teacher) and Bundy (aging Blue Heeler) have been great and its been even more like home from home with a hung parliament! Seeing the dingo again was great but yesterday a gardner called to show us a six foot long snake that had been sunning itself on a neighbours wall! Now safely released into the bush - I don’t think I’ll be going in there. A brief business view is that retail seems to suffering similar to the UK.

Brisbane

Missed this since our friends were a bit crook. The airports nice.

Sydney

Met an “Agile developer” see blog on this subject.

So seven days are coming to an end and we’re very grateful to Sam and Dave for looking after us. Its a nice city Sydney as well as the underground trains a popular mode of transport are the ferries. I’ve lost count of the number of times we’ve been over the Sydney Harbour Bridge but the most memorable was the walk over it. Be warned there’s a bit of a climb to get started. The trip to the Blue Mountains was spectacular and we were lucky enough to see kangeroos and a lyre bird. The Hunter Valley wine tasting tour was also memorable the sleep on the way back was a bonus!

Our visit to Sydney should not go without a report on our visit to the ANZ stadium to see the Bunnies play the Eels (the South Sydney Rabbitohs vs the Parramattou Eels). Now this is rugby league and as regular readers of this blog will know I’m a rugby union supporter. Luckily back in 2003 the ANZ stadium was called the Telstra stadium and it was the scene of England winning the RUFC World Cup and Jonny’s great drop kick beating the Aussies in their own back yard. By the way I’m still an rugby union supporter! 

Now off to Mebourne and hopefully to watch a game of Aussie rules at the MCG.

Melbourne

A bit colder and wetter down here. Trips on the great ocean road and the penguin parade were great.

We did go to the MCG and see Geelong Cats vs ST Kilda Saints narrowly won by the latter. They seem to run a lot and there seem to be large number of referees in yellow. All good fun and I think we almost understood it in the end. By the way we were on the back row of the MCG - aren’t they supposed to play cricket here?

Adelaide

This city is a bit more spread out than others and there is no group of central sky scrapers here. Infact there aren’t many at all!

Great trips to the Borossa wine region (Wolf Blass) and Kangaroo Island (plenty of wild life).

Another cricket ground our hotel room overlooked the Torens River and the Adelaide Oval thanks to Sam.

Our five days soon came to an end and this entry is being completed in Singapore on our way back to Blitey.

Business Stuff

Now I’ve rattled on about the need for business processes and standards before. Its important these have the desired effect and don’t turn a customer off. Try these which we experienced during our trip:

  • The hotel whose reception advised us to use the escalator to get to lifts with all our bags. We weren’t the only ones!
  • At the same hotel the concierge showed little interest in helping.
  • In another hotel refreshingly our bags were taken off us before entering the hotel.
  • In a hotel every day the kettle was turned off at the switch.

So we’ll soon be home - I hope you’ve enjoyed the above as much as we enjoyed the trip.

PTLLS report #2

I know, I know I know. It’s been far too long between report #1 and report#2. So long in fact I bet you have forgotten what it was all about. PTLLS is a training qualification which supports my work on NVQ’s in Business Improvement Techniques. More info available at:  http://www.cityandguilds.com/17976.html  http://www.get-licensed.co.uk/ptlls7303

I said this was due to finish in June and we are (all 18 of us in the group!) still here straining to reach the finish line. Thats a tale for later blogs and management issues with the college. Let me just give you my overall feelings about the course itself.

Someone told me as I started out on this qualification that it would take over my life. I of course dismissed that off hand. ‘Not me’ I said. But they were right. Producing accurate written assignments 35 years after leaving Uni was a challenge. However the basic learning experiences and concepts serve me well in my every day work and once again teamwork wins the day. It still amazes me that you throw 18 total stranges into a room and give them a common goal, and a good team emerges. Still optomistic after all these years!!!!!

Family Business Awards - if time is the obstacle?

Some of you will have seen our blog entry last week on The Wilson Organisation - Family Business Awards.

It struck us that some companies may not enter since they are too busy running their business - they lack time to make their entry?

If this is the case then EMS are prepared to help complete their entry free of charge.

Anyone interested should contact enquiries@emseff.co.uk quickly since the closing date for entries is 23rd July 2010.

PTLLS report #1

PTLLS is a qualification called Preparing to Teach in the Life Long Learning Sector. I have just started college for the next 12 weeks to take that level 4 qualification as part of the NVQ delivery for Business Improvement Techniques. The first sessions covered Ground Rules,  Roles, Responsibilities and Boundaries. Looking forward to the homework every week (!!!!!!!!). If you would like to know more about the qualification check out these websites:

http://www.cityandguilds.com/17976.html

http://www.get-licensed.co.uk/ptlls7303

PAC man returns

No it’s not the computer game from the 80’s (or was it even the 70’s - can I remember that far back?).

In this case PAC stands for Productivity and Competitiveness analysis. I have just been trained on the technique and am about to be registered as a PAC analyst (there are about 300 in the country). I am sure that you use good KPI’s in your business and from some basic accounting and production data these measures can be used to focus in on where the business may need to concentrate it’s attention inorder to improve. The measures are:

  • Not Right First Time
  • Delivery Schedule Achievement
  • People Productivity
  • Stock Turns
  • OEE (Overall Equipment Effectiveness - a measure of availability / performance / quality)
  • Value Added per Person
  • Floor Space Utilisation.

Watch this space and I will keep you updated on progress and projects.

EMS Website Update

We have completed the latest update of our website.

There are:

  • New articles to help you and your business - you can access old ones from the archive.
  • We’ve made it easier to find information on common business problems by including tabs on our front page that will take you to relevant articles, workshops and our relevant people. We’ve included - Continuous Improvment & LEAN - H&S & Environment - Quality Systems - Education & Training - HR and Recruitment - Strategy & Finance.
  • There’s also a business quiz - a bit of fun or more seriously a method of telling how your Company is doing.
  • Also for a limited period we’re making our half day audits in a range of areas FREE contact us on enquiries@emseff.co.uk

Don’t forget our Goal is to make our clients more successful. If you’d like to see something on our site to help you then let us know - we update once a quarter - but don’t forget in the blog your reading there’s something new every week.

Leicester Tigers Surprise

Our MD is a Leicester Tigers fan and recently reached a milestone age - desretion prevents mentioning the number!!

His wife Linda and family organised a surprise, arranging a hospitality package at the recent game against Bath Rugby in the LV cup. Tigers won.

An additional surprise was our sponsorship of the match ball. Geoff met Engand and Tigers player Tom Croft and was presented with a signed ball at the end of the match.

All the best Geoff.

Written by Phil