I’ve just finished reading a short but valuable book dealing with a problem we’ve all experienced at some stage of our careers “trying to handle problems that really belong to our subordinates”
You must read:
The One Minute Manager Meets The Monkey
By:
Ken Blanchard, William Oncken Jr, Hal Burrows
ISBN: 978-0-00-711698-0
The results of the problem described in the first paragraph is a reduction in your productivity and an increasing aptitude of your subordinates not to deal with the problems they should. They get used to throwing difficult things in your direction. You procrastinate and your personal performance suffers.
By the way “A monkey” is the next move in solving a problem.
Oncken’s rules of monkey management are:
EMS recommends you read the book, apply it and prepare for improved performance.