We have now helped a number of companies implement a range of systems within their business – business, safety, environment, integrated (see Fitting them all together article http://www.emseff.co.uk/fittingtogether.html). In wining this work our proposal is often compared to an off the shelf system. This might be cheaper but the client is left to fit the processes and procedures to their own business – not always easy! With our bespoke system, implementation is tailored to the way each individual business carries out its business and is a clear deliverable of ours. The first step of their journey is to get to know how they run their existing paper based system (it provides a good training tool). We might appear to be a little more expensive than the off the shelf systems, but the actual cost of such a system in £’s does not reflect the total price paid in terms of the hidden costs of implementation. Our approach means that effective implementation is achieved earlier, enabling the benefits of improved business performance to be achieved earlier too.
By the way both approaches need internal commitment to be successful!