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22/12/2008 by Phil.
Managing a business and especially the people that work in that business, is never going to be easy. The current economic climate makes it even more difficult with conditions changing day by day / minute by minute. No one can even guess what the next bombshell might be. It’s always tempting to chase the latest management trend (or 3/4 letter acronym) in search of the ‘Holy Grail’ of management techniques that is going to make your business so much more profitable / bring your business more success / make your life easier / give you a better work/life balance.
The problem is these techniques all come with their experts and are held up as ‘the solution’ for the moment. We are all guilty at some point. No one denies that LEAN, 6 Sigma, TPS, Balanced Score Cards, 5’s, TOC, Clouds, etc, etc are all useful techniques which when applied at the right time can have real positive effects. But lets get back to basics. If you don’t have a plan and have not got your team all pulling in the same direction then these techniques are not going to solve your problems.
Deming had it about right - PLAN - DO - CHECK - ACT. And maybe we would add in ENGAGE your people!!!!
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